Tom Shohfi 
Assistant Professor of Finance and Accounting

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Don Shohfi Memorial Outstanding Doctoral Student Paper Award

Don Shohfi Memorial Award

The Don Shohfi Memorial Outstanding Doctoral Student Paper Award is given annually to the best doctoral student paper presented at the RPI Lally Research Symposium in May. Don Shohfi lost a long battle with non-Hodgkins lymphoma in 2010. Don was a graduate of New York University and worked for Citigroup for over 30 years, developing the bank's first electronic payroll system. He was an avid investor and a genuine friend, uncle, brother, father, and husband with a truly rare sense of humor.

Don Shohfi Award Winner Chaoqun Deng

2018 - Chaoqun Deng (Operations Management and Information Systems)

Managerial Response to Online Compliments: Helpful or Harmful?

Abstract: There is limited systematic research on managerial response strategies to online customer compliments and positive e-WOM. In this paper, we synthesize altruism theory, social exchange theory and psychological reactance theory to develop our theoretical model that explores the mechanism through which online customer compliments influence customer attitudes and the mechanisms through which managerial responses can alter these influences. We test our model using data from TripAdvisor.com—a leading travel review platform. Using advanced text analytics we extract and code the variables in our model from positive reviews and the managerial responses to these reviews in Tripadvisor.com.

Don Shohfi Award Winner James Donato

2017 - James Donato (Finance)

Debt Specialization and Credit Default Swaps

Abstract: We find that the inception of CDS trading on reference firms’ debt is associated with a decreased number and lower probability of amendments, restatements, and rollovers to existing lenders of bank loans. Reference firms are also less likely to terminate loans prematurely or refinance with different lenders after the inception of CDS trading and tend to experience shorter loan renegotiations. Evidence is consistent with the “empty creditor” problem arising from CDS trading and the resulting decrease in the negotiation power of borrowers. Our research contributes to understanding how financial innovations alter bank lending relationships.


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Rensselaer Polytechnic Institute
Lally School of Management
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©2018 Tom Shohfi